Last updated: February 26, 2026
Thank you for shopping with us. We provide both digital downloadable educational learning worksheets and books and physical educational products, including workbooks and 3D learning toys for kids.
This Shipping Policy explains how your orders are delivered.
1. Digital Products (Instant Download)
All digital worksheets and downloadable materials are delivered electronically.
Delivery method:
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Download link is available immediately after successful payment.
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You will receive:
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Access on the order confirmation page, and/or
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An email containing your download link.
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Delivery time:
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Instant delivery in most cases.
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If you do not receive your email within 15 minutes, please check your spam or junk folder.
Important:
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No physical item will be shipped for digital products.
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Digital products cannot be returned or refunded once downloaded.
2. Physical Products (Workbooks and 3D Educational Toys)
We currently ship within Ghana only.
3. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed on weekends or public holidays.
Once your order is processed, it will be handed over to our delivery partner.
4. Delivery Locations
We deliver to all major regions in Ghana, including:
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Accra
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Tema
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Kumasi
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Takoradi
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Cape Coast
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Tamale
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And other accessible locations nationwide
If your area is difficult to access, we may contact you to arrange the best delivery option.
5. Delivery Time Estimates
Estimated delivery times within Ghana:
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Greater Accra Region: 1–3 business days
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Other Regions: 2–5 business days
Delivery times are estimates and may vary due to location or courier delays.
6. Shipping Fees
Shipping fees are calculated at checkout based on:
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Delivery location
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Package size and weight
Shipping fees will be clearly displayed before you complete your purchase.
7. Order Tracking
Once your order has been shipped, you may receive:
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A shipping confirmation email
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Delivery notification from our courier partner (where available)
If you notice an error, contact us immediately at: support@goobige.com
8. Incorrect Shipping Address
Please ensure your shipping address and phone number are correct.
Goobige.com is not responsible for delivery issues caused by incorrect information provided by the customer.
If you notice an error, contact us immediately at: support@goobige.com
9. Delivery Issues or Missing Orders
If you experience delays or do not receive your order within the estimated time, please contact us:
Email: support@goobige.com- We will assist you as quickly as possible.
10. Contact Us
If you have any questions about this Shipping Policy, contact us:
Support link: https://goobige.com/contact
Email: support@goobige.com